Posts are being circulated on social media that Easypaisa services will no longer be available after December 31, 2023, due to the expiration of the lease agreement.
In response to such fake posts, Easypaisa has issued a notification in which the organization rebuffed these posts and assured its customers that its operations will continue seamlessly.
“In response to recent news about Telenor Pakistan's sale, we want to assure our valued customers that our operations remain unaffected. Telenor Microfinance Bank (TMB) and its flagship platform, Easypaisa, is not part of this transaction. Your deposits are completely secure, and this development will not impact them in any way,” the notice read.
“Telenor Microfinance Bank (TMB) and Easypaisa is an independent financial institution, licensed and governed by the State Bank of Pakistan (SBP). We are a joint venture between Telenor B.V. and Ant Group, who are committed shareholders, dedicated to the bank's ongoing transformation from a microfinance bank to a digital retail bank, subject to regulatory approvals,” it added.
“We urge our customers to disregard any unsubstantiated rumors and continue to trust in our commitment to maintaining the highest standards of service and security. Your confidence is valued, and our operations will continue seamlessly. We remain committed to working towards our mission of a financially inclusive, digital Pakistan,” the notice stated.